Update: February 26, 2021

Data controllers

Any personal data provided or collected through the operations you carry out on www.gecoshop.com will be treated by G. & Co. Dolciaria srl via industry 35 Viterbo (VT) 01100 ITALY as autonomous data controllers

What personal data of customers is collected on Gecoshop.com?

The personal data we receive from our customers help us to continuously customize and improve your purchases on the site. We use this data in particular to manage orders, provide products and services, process payments, communicate with you about orders, products, services and promotional offers, update our records and, in general, manage your account, show content such as wish lists and customer reviews, and recommend products and services that may be of interest to you. We also use this data to improve our online store and service, to prevent or expose fraud or abuse to the detriment of our website and to allow third parties to carry out technical, logistical and other activities on our behalf.

Below are some categories of personal data that we collect.

Personal data provided by you

We receive and store any data you enter on our site or provide us in any other way. You may choose not to provide some data, but in that case you may not be able to take advantage of part of our services. We use the data you provide to respond to your requests, customize our suggestions for you to improve our online offer and our communications with you.

Personal data that is collected automatically

We receive and store certain categories of personal data every time you interact with us. For example, like many websites, we use "cookies" and obtain certain data when your web browser accesses Gecoshop.com or advertisements and other content presented with reference to gecoshop.com on other websites.

E-mail communications

To monitor our communications, we sometimes request confirmation of receipt of an email. If you do not wish to receive emails or other mail from us, you can review your Newsletter Settings and notification preferences.

Personal data received from other sources

We may receive your personal data from other sources and add it to your account information.

Cookie

We use cookies to enable our systems to recognize your device and to provide you with features..

Are personal data collected through Gecoshop.com transferred to third parties?

The personal data of our customers is an important component of our work and is not part of our activities to transfer it to others.

Third-party service providers

We use other companies and individuals to carry out certain activities on our behalf. For example, to fulfill orders, deliver packages, send traditional mail and emails, remove repetitive information from customer lists, analyze data, provide marketing assistance, provide search results and links (including lists and paid links), make credit card payments, and provide customer services. These providers only have access to the personal data that is necessary to carry out their tasks. We guarantee that they may not use the same data for other purposes and are also required to process personal data in accordance with this Privacy Policy, and in accordance with applicable data protection regulations.

Promotional Offers

On some occasions we send offers to selected groups of Gecoshop.com

Business transfers

As our business is constantly developing, we may sell or buy stores, branches or production units. Typically, in such transactions, customers' personal data is part of the company's assets that are transferred, but remain subject to the commitments made in any previous Privacy Policy (unless, of course, the customer expressly gives his consent to proceed otherwise). In addition, in the unlikely event that the ownership of Gecoshop.com or substantially all of its assets are transferred to third parties, the personal data of customers will naturally be among the transferred assets.

Protection of Gecoshop.com and other persons

We disclose account data and other personal data only if this is expressly required by law; to enforce or enforce our General Terms of Use and Sale and other agreements; to protect our goods or rights, as well as the Gecoshop.com, our users or others. This includes the exchange of information with other companies and organizations that prevent fraud or reduce credit risk. Of course, this does not include the sale, sharing or otherwise disclosure of personal data received from customers for commercial purposes, contrary to the commitments made in this Privacy Policy.

With your consent

In cases other than those mentioned above, you will be informed whenever your personal data is communicated to third parties and you will have the choice of whether or not to communicate your personal data to third parties. Whenever personal data is transferred to companies, entities or institutions based in countries outside the European Community, we will ensure that the data is transferred in accordance with this Privacy Policy and as indicated by current data protection legislation in the context of data communication to third parties as indicated above.

Is the security of my personal data guaranteed?

We are committed to protecting the security of your personal data when sending it, using the Secure Sockets Layer (SSL) software, which encrypts the information you enter.

At the time of order confirmation, we only see the last four digits of your credit card number. Of course, we transmit, during the processing of the order, the full credit card number to the financial institution issuing the credit card.

Our security procedures imply that you may occasionally be asked for proof of your identity before revealing personal data.

It is important that you adopt appropriate protections against unauthorized access to your password and computer. Always make sure you're disconnected when you're using a computer that's shared with others. Click here to see more information on how to log out.

What personal data can I access?

Through Gecoshop.com you have the opportunity to access a wide range of data related to your account and your operations on Gecoshop.com; you can view your data and, if necessary, update it. This list will change based on updates and changes to our website.

What options do I have?

As indicated above, you can always choose not to provide personal data, it being understood that the communication of such data may be necessary to place an order or take advantage of certain Gecoshop.com functions such as My Profile, Wish List, Customer Reviews.

You can add or update some of the data in your personal section. When you update the data, we still keep a copy of the previous version for our archives.

If you do not want to receive emails or other mail from us, you can review your Newsletter Settings and notification preferences. (You may decide not to receive from us the General Terms of Use and Sale and other legal communications, such as this Privacy Policy. These policies, however, will continue to govern your use of Gecoshop.com and orders placed on Gecoshop.com. It remains your responsibility to consult them and take note of any changes).

If you don't want us to use the personal data we collect to personalize the third-party ads we show you, you can review your Newsletter Settings and notification preferences.

The Help menu on the toolbar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have your browser inform you when you receive a new cookie, and how to disable cookies altogether. In addition, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the settings of the add-on or by visiting its manufacturer's website. However, since cookies allow you to take advantage of some essential Gecoshop.com, we recommend that you leave them activated. If, for example, you block or reject our cookies, you will not be able to add items to your Cart, proceed to Checkout, or use any Gecoshop.com product and service that requires your registration.

Can minors use Gecoshop.com?

Minors are not allowed to purchase products through Gecoshop.com. Children gecoshop.com products are also actually sold on the internet, but they are designed for purchase by adults. Users under the age of 18 can use Gecoshop.com only under the supervision of a parent or guardian.

Information and reviews

If you still have concerns about the Privacy Policy on the Gecoshop.com, please send us an email.

Our activities are constantly changing and, therefore, the Privacy Policy and the General Terms of Use and Sale will also be subject to change. It may happen that we email you periodic remainders regarding our policies and conditions of use, unless you have asked us not to. In case you have deactivated these changes we suggest you, to check our website often to check for any changes. Unless otherwise stated, the current Privacy Policy applies to all personal data we have about you and your account. In any case, we keep our promises and will never substantially change our policies and procedures. In the event that substantial changes are necessary, we will inform you so that you can express your consent to the changes or not.

Examples of personal data collected

Personal data provided by you

Most personal data is provided by you when you search, order, send messages to mailing lists or discussion groups, participate in contests or questionnaires, or communicate with customer service. Provide, for example, personal data when: search for a product, place an order through Gecoshop.com or through one of our third-party resellers; provide personal data in My Account (and you may have more than one if you used more than one email address when you ordered with Gecoshop.com) or My Profile; communicate with us by phone, email or otherwise; complete a questionnaire or form of participation in a competition; you use our services; fill out a Wish List or other gift lists; participate in discussion groups or other community features; write and rate reviews; specify a notice of special occasions; use other personal notification services such as Delivery Availability Notifications. So here's the data you provide us with: your name; address and telephone number; credit card information; names of order recipients (addresses and telephone numbers included); names (with addresses and phone numbers) listed in the 1-Click settings; email addresses of your friends and other people; content of reviews and emails sent to us; the personal description and photography contained in My Profile; and financial data.

Automatically collected data

We collect and analyze data such as: the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer information and connection such as browser type and version; and time zone settings, types and versions of "plug-in browsers", operating system and platform; order history, data that we sometimes combine with similar information collected by other customers for the purpose of creating functions such as "Best Sellers"; the full Uniform Resource Locators (URL) path (including date and time); the number of cookies; the products you have viewed or searched for; and any phone number used to contact our customer service. We may also use browser data such as cookies, Flash cookies (also known as Flash Local Shared Objects), or similar data collected through certain parts of our website to prevent fraud and other purposes. During some visits, we may use software tools such as JavaScript to evaluate and collect session information, including page load times, download errors, duration of visits to certain pages, page interaction information (such as scrolls, clicks, and cursor movements on pages), and methods used to exit the page. We may also collect technical information to help us identify your device for fraud prevention and diagnostic purposes.

Mobile

Most mobile devices provide users with the ability to turn off location services. In most cases these commands are located within the device settings menu. For information on particular devices, click here. If you have any questions about how to turn off your device's location services, we recommend that you contact your mobile operator or device manufacturer.

Personal data collected from other sources

From other sources we receive data such as: up-to-date information on delivery and address from our carriers or other third parties, which we use to make changes update our records and to deliver upcoming orders to you or make future communications more quickly; account data, information about orders or returns and the pages visited by some traders with whom we manage certain co-branding operations or to which we provide technical, implementation, advertising or other services; and credit-related data from central risks, which we use to offer credit or financial services to some customers as well as to prevent and expose fraud.

Joint offers with other companies or in co-branding

We may, from time to time, offer products and services jointly with other companies or in co-branding.

Data you can access

On Gecoshop.com you can access data such as: up-to-date information about recent orders; personally identifiable information (including name, email, password, communication preferences and personalized advertising preferences, address book and 1-Click settings); payment settings (including credit card and promotional code information and account schedule); email notification settings (including product availability alerts, Deliveries, special occasion alerts, and newsletters); suggestions (including Tips-Recommended for You and Improve Your Suggestions); shopping lists and gift lists (including wish list as well as wedding lists and child lists); as well as my profile (including your product reviews, suggestions, alerts, personal profile).

Personal Data processed for the following purposes and using the following services:

Tag management

Google Tag Manager
Personal data: Usage data; Tracking Tools.

Statistics

Google Analytics (UA and GA4)
Personal data: Usage data; Tracking Tools.

Contact the user

Contact form
Personal Data: email; various types of Data.

Management of support and contact requests

WhatsApp Business customer support
Personal Data: in-app purchases; Metropolitan area; POSTAL CODE; city; surname; contents of the message or email; user content; purchase history; login history; browsing history; message date; Data communicated during use of the service; customer support data; billing information; Usage data; data relating to the point of sale; interaction events; Order ID; profile picture; billing address; shipping address; main account information; payment information; tongue; message sender; nation; first name; telephone number; time the message was sent; state; Tracking Tools

Payment management

Paypal
Personal Data: in-app purchases; Metropolitan area; POSTAL CODE; city; surname; contents of the message or email; user content; purchase history; login history; browsing history; message date; Data communicated during use of the service; customer support data; billing information; Usage data; data relating to the point of sale; interaction events; Order ID; profile picture; billing address; shipping address; main account information; payment information; tongue; message sender; nation; first name; telephone number; time the message was sent; state; Tracking Tools

Payment management

Payplug
Personal Data: in-app purchases; Metropolitan area; POSTAL CODE; city; surname; contents of the message or email; user content; purchase history; login history; browsing history; message date; Data communicated during use of the service; customer support data; billing information; Usage data; data relating to the point of sale; interaction events; Order ID; profile picture; billing address; shipping address; main account information; payment information; tongue; message sender; nation; first name; telephone number; time the message was sent; state; Tracking Tools

Traffic optimization and distribution

Cloudflare
Personal data: Tracking Tools; various types of Data as specified in the privacy policy of the service.

Viewing content from external platforms

Google Fonts
Personal data: Usage data; Tracking tools.

Contact the user

Mailing list or newsletter
Personal Data: Postcode; city; surname; date of birth; Usage data; e-mail; physical address; nation; first name; telephone number; province; business name; sex; state; Tracking Tools

Interaction with social networks and external platforms

X social button and widgets, Facebook, Youtube
Personal Data: Usage Data; Tracking Tools.

Direct registration and purchases

Prestashop basic e-commerce
Personal Data: in-app purchases; Metropolitan area; POSTAL CODE; city; surname; contents of the message or email; user content; purchase history; login history; browsing history; message date; Data communicated during use of the service; customer support data; billing information; Usage data; data relating to the point of sale; interaction events; Order ID; profile picture; billing address; shipping address; main account information; payment information; tongue; message sender; nation; first name; telephone number; time the message was sent; state; Tracking Tools; product review tools, personal area, personal data, name, surname, email, street, number, postcode, city, province, state, country, cart ID, customer ID, order ID.

Social login and registration management

Access and registration via social networks Facebook, X, Paypal, Goolgle
Personal Data: Name, Surname, Email, Tracking Tools.