It's quick and easy. Find the products you want to purchase, choose the quantity and click on \"Add to cart\". Enter the cart and then click on \"Proceed to checkout\"; to complete the checkout and select the type of payment and shipping you prefer

No, but registration is recommended. Registering is very quick, just add your name, surname, your email address and choose a password. We do not verify email addresses, you will be active immediately.

Yes, you can buy! We inform you that you must be of legal age to purchase on Gecoshop.com, 18 years old.

We ask you for your company data when registering your address. We believe it is more convenient to link your data to the address because you will be free to enter all the necessary addresses, for example you will be able to have an independent billing address and a delivery address.

Yes. For Italian customers who do not enter their tax code in the ADDRESS step, they will automatically receive a commercial credit document. Corporate customers (Italian, Eurozone and non-EU) and all European and non-EU private customers will automatically receive the invoice. All company registrations will automatically receive the electronic invoice, during registration it is important to fill in the necessary fields: Company name, VAT number, SDI or PEC. Private individuals can request an invoice, it is necessary to fill in the tax code field. A courtesy copy will be issued to the customer immediately after purchase and the electronic version will be sent to the revenue agency exchange center.

Yes, the prices shown are always taxes included, according to the legal rate established for the type of product and the type of supply relationship. For non-EU customers, prices exclude VAT. All prices are indicated in euros.

We accept:

1) Paypal and Paypal pay later which will allow you to pay your shopping in 3 monthly installments without interest.

2) Credit cards and prepaid cards.

3) Advance bank transfer and instant bank transfer.

4) PostePay top-up.

5) Cash on delivery

 (To ensure compliance with current laws and the safety of our customers, we require age verification for purchases of alcoholic products made with cash on delivery. This measure is necessary to ensure that the products are delivered exclusively to people of legal age to consume alcohol.)

We would like to inform you about our process for collecting and shipping orders to ensure greater clarity and transparency.

We carry out the daily collection of parcels at our warehouse >from Monday to Friday(days considered working). To ensure same-day shipping, we invite you to place your orders by 2.30pm - 3.00pm.

It is important to underline that the majority of goods are readily available in our warehouse, and the preparation time varies from a few minutes to a few hours, depending on the quantity of products ordered.

Given the perishable nature of our products, it may occur that some deadlines do not meet our standards . In this case, we promise to get in touch with you to discuss the options available.

In the event that an item or part of it is not available, delivery times extend from 3 within 7 working days. In this situation, we offer the possibility of a partial refund, a deferred shipment or a total refund of the order.

The delivery times indicated in the product sheet are purely indicativeand depend on our agreements with the couriers. They are intended as working days (from Monday to Friday), and the 24/48/72 hour bands are calculated from the moment the courier picks up your package.< /p>

For ITALIAN customers:

To find out the shipping cost you must add the product to the cart and our site will estimate the shipping taking the Italian peninsula  as a reference (Sicily, Calabria and Sardinia have different rates for some couriers).

To get an accurate rate we recommend you enter your address, because some areas are considered by the couriers as disadvantaged or peripheral.

The disadvantaged locations are: Livigno, Trepalle, Campione d'Italia, the Venice lagoon and the smaller islands.

For European and Extra customers EU:

to find out the shipping cost you must register a delivery address, only in this way will we be able to estimate the shipping costs.

Contact us immediately, if your order has not yet been delivered to the courier we will help you cancel it, otherwise it will not be possible for Gecoshop staff to intervene and cancel it. You will be able to activate the return procedure once you have received the delivery. We remind you that, despite ourselves, but in compliance with Legislative Decree 21/2014, Gecoshop cannot accept returns of food products (such as, for example, pods).

We will send you an order confirmation email and you will find the order in your personal area in the order history.

Once inserted you will no longer be able to modify your order manually.

Only our staff can modify your order if it has not already been shipped. Once the tracking code has been received, it will no longer be possible to modify the order.

Yes, always. Our products have no price references and the invoice is a digital document in electronic format and does not travel with the package

No, if you are a European customer and have a community VAT number suitable for intra-community trade (VIES), you will have to pay VAT in the destination country.

We will add you to the VIES customer group and you will see the prices taxes excluded, your order will be placed without taxes.